01
Residents who wish to have their bedroom, kitchen, or workspace organised on the day of moving in.
Unpacking and Setup
After delivery, we unpack according to labels, sort, and place items in designated areas to ensure an orderly move-in.
Want a clear written quote?
Share your items, addresses and moving conditions, or send photos on WhatsApp first. We will follow up on anything else needed.
Is this service right for you?
When is Unpacking and Setup right for you?
Unpacking and organising is destination support; the focus is on opening boxes according to labels, placing items in designated areas, and collecting empty packaging materials. It is not equivalent to pre-move packing and does not include unconfirmed drilling, plumbing/electrical connections, or renovation work.
02
Households with many cartons that need to be opened in batches room-by-room with basic placement.
03
Offices needing to distribute documents and non-technical equipment by carton number.
Service process
Unpacking and Setup process
01
Set priorities
First, confirm the rooms, carton numbers, and placement areas needed for the day.
02
Unpack by area
Open cartons after checking labels to avoid mixing items from different rooms.
03
Basic positioning
Place items in prepared cabinets, shelves, or areas based on client instructions on-site.
04
Collect materials
Flatten empty cartons and consolidate packaging materials covered by the quotation.
Scope of service
What's included?
Included in your quote
- Open cartons according to marked rooms and priorities.
- Place general items onto cabinets, shelves, or surfaces designated by the client.
- Remove basic wrapping materials and consolidate them for disposal.
- After completing an area, verify unopened cartons and items awaiting decisions with the client.
Requires separate confirmation
- Drilling, hanging fixtures, electrical connections, plumbing, or network setup.
- Professional storage design, deep cleaning, or sorting through large volumes of items.
- Re-sorting unlabelled cartons or transporting used materials away for recycling.
What affects your quote?
What affects your quote?
Unpacking volume
The total number of cartons and the proportion required to be finished on the day determine the workload.
Label clarity
Clear carton numbers and destination rooms can reduce re-sorting time.
Level of placement
Placement just inside a room versus organising onto specific shelves involves different depths of service.
Condition of new location
Whether cabinets and shelves are clean, usable, and have sufficient space affects progress.
Checklist
Prepare these details or photos before requesting a quote
- 1Ensure the new location is cleaned and has safe lighting.
- 2Label cabinets or doors to indicate the belonging area for items.
- 3Pre-select priority cartons containing bedding, toiletries, and work supplies.
- 4Arrange for someone who can make on-site decisions regarding placement to be present.
- 5Confirm the location for empty cartons and packaging materials once completed.
Frequently asked questions
Frequently asked questions
Do you assist with whole-house storage design?
Our standard service involves basic sorting and placement using existing cabinets; measurement, procurement, or storage design must be defined separately.
Can refrigerators or washing machines be connected as well?
Unpacking and organising services do not include electrical or plumbing connections; you should engage appropriate professionals according to equipment instructions and site requirements.
How should we handle it if all unpacking cannot be completed on the same day?
You can have priority areas completed within the agreed time; the remaining items will be kept sorted by carton number and room, and subsequent arrangements can be confirmed separately.
View moving price guide
Learn how packages, furniture, dismantling and common extras are priced.